You were hurt in a minor accident inside a supermarket, and you wish to complain to the supermarket.
Write a letter to the manager of the supermarket. In your letter
• Say who you are
• Give details about the accident
• Suggest how the supermarket could prevent similar accidents
Dear Sir or Madam,
This is to inform you regarding an accident that happened in your supermarket a week back. My name is Anwer Jaffer; I am a regular shopper at this store for, the past five years as I reside across the street.
As usual, I visited your location last Saturday, while I gathered my groceries in the dairy section to move towards the gift shop, I slipped and hurt myself. My entire backside was sore forcing me to remain in bed for two days before recovering. Apparently, someone spilled a few cans of milk and juice which was not cleaned in time causing the entire floor to be dirty and dangerous.
Some shoppers informed the floor supervisor about the wet floor. I suggest you, staff, adequately assist customers and make sure there is more than one floor in charge available to monitor such situations.
I hope, my suggestions are helpful in avoiding such incidents in the future.
Sincerely,
Anwer Jaffer