Updated: Sept 01, 2025

These Withdrawal Terms & Conditions (“Terms”) govern all payout and withdrawal requests made by instructors (“Instructor”, “You”, “Your”) on the alwaysielts platform (“ALWAYSINFOTECH PVT LTD”, “We”, “Us”, “Our”). By submitting a withdrawal request, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

1. Eligibility for Withdrawal

  • 1.1 Withdrawals may be requested only when the Instructor’s account balance meets or exceeds the minimum withdrawal threshold (USD 50) established by alwaysielts from time to time.
  • 1.2 Only earnings generated from completed, settled, and cleared transactions are eligible for withdrawal. Transactions subject to refunds, chargebacks, disputes, or review shall remain ineligible until fully resolved.
  • 1.3 The Instructor’s account must be approved, verified, and active at the time of the withdrawal request.
  • 1.4 Alwaysielts reserves the right to decline or delay any withdrawal request if eligibility requirements are not fully satisfied.

2. Bank Information Requirements

  • 2.1 Instructors are solely responsible for providing accurate, complete, and up-to-date banking information through the Instructor Dashboard.
  • 2.2 Required banking details may include, but are not limited to:
    • Account Holder Name (matching official bank records)
    • Bank Name
    • Account Number and/or IBAN
    • SWIFT/BIC Code (for international transfers)
    • Branch Name and Address (where applicable)
    • Country and Currency
    • Any additional local banking identifiers required by the Instructor’s jurisdiction
  • 2.3 Alwaysielts shall not be liable for failed, delayed, misdirected, or rejected payments resulting from incorrect, incomplete, or outdated banking information submitted by the Instructor.

3. Withdrawal Request Procedure

  • 3.1 All withdrawal requests must be submitted exclusively via the Instructor Dashboard.
  • 3.2 Withdrawal requests submitted through email, messaging applications, social media, or any other external communication channels shall not be accepted.
  • 3.3 Each withdrawal request is logged, time-stamped, and processed sequentially to ensure transparency, auditability, and compliance.

4. Processing Timeline & Payout Schedule

  • 4.1 Withdrawals are processed in accordance with alwaysielts’ designated payout cycle (1st and 15th of the Month), which is bi-weekly, or otherwise determined at alwaysielts’ discretion.
  • 4.2 Following internal approval, payouts are generally processed within three (3) to seven (7) business days, subject to banking network processing times and geographic factors.
  • 4.3 International transfers may require additional processing time due to intermediary or correspondent banking systems.
  • 4.4 Alwaysielts does not guarantee exact processing timelines and shall not be responsible for delays caused by third-party financial institutions.

5. Revenue Share, Fees, and Deductions

  • 5.1 Alwaysielts shall remit eighty percent (80%) of net revenue earned by the Instructor.
  • 5.2 Any bank fees, intermediary charges, currency conversion fees, or receiving bank deductions are the sole responsibility of the Instructor.
  • 5.3 Alwaysielts does not apply hidden or undisclosed deductions beyond those expressly stated in these Terms.

6. Currency & Foreign Exchange

  • 6.1 Withdrawals shall be processed in the platform’s designated base currency (USD), unless explicitly stated otherwise by alwaysielts.
  • 6.2 Where the Instructor’s bank account operates in a different currency, any conversion shall be conducted by the receiving bank at its prevailing exchange rate.
  • 6.3 Alwaysielts does not control, guarantee, or assume responsibility for foreign exchange rates applied by financial institutions.

7. Compliance, Verification, and Risk Controls

  • 7.1 Alwaysielts reserves the right to request additional documentation, including but not limited to identity verification, tax information, or regulatory disclosures, prior to processing withdrawals.
  • 7.2 Withdrawals may be temporarily withheld or permanently denied if an account is flagged for suspected fraud, policy violations, disputes, regulatory non-compliance, or suspicious activity.
  • 7.3 Any attempt to bypass the platform, solicit off-platform payments, or engage in unauthorized financial arrangements may result in withdrawal suspension, forfeiture of earnings, or account termination.

8. Instructor Representations & Responsibilities

By submitting a withdrawal request, the Instructor represents and warrants that:

  • 8.1 All submitted banking and personal information is accurate, current, and lawful.
  • 8.2 The Instructor is fully responsible for compliance with all applicable local, national, and international tax and financial regulations.
  • 8.3 The Instructor accepts and agrees to be bound by these Withdrawal Terms & Conditions and any related platform policies.

9. Limitation of Liability

  • 9.1 To the maximum extent permitted by law, alwaysiel shall not be liable for indirect, incidental, consequential, or punitive damages arising from withdrawal delays, banking errors, currency conversion, or third-party financial institution actions.

10. Support & Dispute Resolution

  • 10.1 All payout-related inquiries must be submitted through email to hello@alwaysielts.com
  • 10.2 Instructors must provide relevant transaction identifiers and withdrawal reference numbers to facilitate timely investigation and resolution.

11. Amendments

  • 11.1 Alwaysielts reserves the right to modify, update, or amend these Terms at any time. Continued use of the platform and submission of withdrawal requests constitutes acceptance of the updated Terms.