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SECTION 1Â
Questions 1-10
Questions 1-5
Complete the notes below.
Write NO MORE THAN THREE WORDS for each answer.
Transport from Airport to Milton
Options: l Car hire -don’t want to drive l 1…………… -expensive l Greyhound bus -$15 single, $27.5 return -direct to the 2…………… -long 3………… l Airport Shuttle –4 ……………service -every 2 hours -$35 single,$65 return -need to 5……………… |
Questions 6-10
Complete the booking form below.
Write ONE WORD ANDIOR A NUMBER for each answer.
AIRPORT SHUTTLE BOOKING FORMTo:Â Â Â Â Â Â Â Â Â Milton
Date:        6 …………………                      No. of passengers:   One Bus Time:    7 …………………pm                    Type of ticket:      Single Name:       Janet 8…………….. Flight No:    9………………………..                   From: London Heathrow Address in Milton: Vacation Motel, 24,Kitchener Street Fare:            $35 Credit Card No:  (Visa)10………………………….. |
SECTION 2Â
Questions 11-20
Questions 11-16
Choose the correct letter, A,B or C
11Â PSÂ Camping has been organizing holidays for
AÂ 15 years.
BÂ 20 years.
CÂ 25 years.
12Â The company has most camping sites in
AÂ France.
BÂ Italy.
CÂ Switzerland.
13Â Which organized activity can children do every day of the week?
AÂ football
 B drama
 C model making
14 Some areas of the sites have a ‘no noise’rule after
AÂ 9.30 p.m
BÂ 10.00 p.m
CÂ 10.30 p.m
15Â The holiday insurance that is offered by PS Camping
AÂ can be charged on an annual basis.
BÂ is included in the price of the holiday.
CÂ must be taken out at the time of booking.
16Â Customers who recommend PS Camping to friends will receive
AÂ a free gift.
 B an upgrade to a luxury tent.
CÂ a discount.
Questions 17-20
What does the speaker say about the following items?
Write the correct letter, A, B or C, next to questions 17-20
AÂ They are provided in all tents.BÂ They are found in central areas of the campsite.
CÂ They are available on request. |
17 barbecues           …………………………….…
18 toys                ………………………………
19 cool boxes           ………………………………
20 mops and buckets     ………………………….…
SECTION 3Â
Questions 21-30
Questions 21-23
Complete the notes below.
Write ONE WORD ONLY for each answer.Â
DIFFERENCES BETWEEN INDIYIDUALSIN THE WORKPLACE
Individuals bring different: l Ideas l 21…………… l Learning experiences Work behaviour differences are due to: l Personality l 22…………… Effects of diversity on companies: Advantage: diversity develops 23…………… Disadvantage: diversity can cause conflict |
Questions 24-27
Choose the correct letter, A, B or C.
24Â Janice thinks that employers should encourage workers who are
AÂ potential leaders.
 B open to new ideas.
CÂ good at teamwork.
25Â Janice suggests that managers may find it difficult to
AÂ form successful groups.
BÂ balance conflicting needs.
CÂ deal with uncooperative workers.
26Â Janice believes employers should look for job applicants who
AÂ can think independently
BÂ will obey the system.
CÂ can solve problems.
27Â Janice believes managers should
AÂ demonstrate good behaviour
BÂ encourage co-operation early on.
CÂ increase financial incentives.
Questions 28-30
Complete the sentences below.
Write ONE WORD ONLY for each answer.
28 All managers need to understand their employees and recognize their company’s……
29 When managing change, increasing the company’s……………may be more important than employee satisfaction.
30 During periods of change, managers may have to cope with increased amounts of……
SECTION 4Â
Questions 31-40
Questions 31-35
Complete the notes below.
Write ONE WORD ONLY for each answer.
SEMINAR ON ROCK ARTPreparation for fieldwork trip to Namibia in 31…………
Rock art in Namibia may be l Paintings l Engravings Earliest explanation of engravings of animal footprints They were used to help 32……………learn about tracking But: Why are the tracks usually 33…………? Why are some engravings realistic and others unrealistic? Why are the unrealistic animals sometimes half 34……………? More recent explanation: Wise men may have been trying to control wild animals with 35…………. Comment: Earlier explanation was due to scholars over-generalising from their experience of a different culture. |
Questions 36-40
Complete the sentences below.
Write ONE WORD ONLY for each answer.
36 If you look at a site from a …………, you reduced visitor pressure.
37 To camp on a site may be disrespectful to people from that………….
38 Undiscovered material may be damaged by………… .
39 You should avoid……………or tracing rock art as it is so frasgile.
40 In general, your aim is to leave the site…………… .
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