SECTION 1 :
QUESTIONS 1-10
Questions 1-10
Complete the notes below.
Write ONE WORD AND/OR A NUMBER for each answer.
| Driving school | |
| Example | Answer |
| Looking for driving lessons given during the: | weekends |
| Address: | 1…………….Road |
| Drive: | the city center |
| 2……………above the city | |
| Teacher’s name: | Allen 3……………. |
| Popular type of car on roads: | 4………………. |
| Best time to take lessons: | practice during the 5……………. |
| Safety driving depends on: | good 6………….. |
| Obtain: | a driving 7……………. |
| Final test fee: | $8………………. |
| Duration of test: | approximately 9……….minutes |
| More advice: | keep a driving 10…………. |
Â
SECTION 2 :
QUESTIONS 11-20
Questions 11-15
Complete the sentences below.
Write ONE WORD AND/OR A NUMBER for each answer.
| Mount Rushmore
The government finally paid $11………………… complete the heads of four United States Presidents. The purpose of the construction of the president’s heads is to develop 12………………….. The carvings face 13………………..to experience maximum exposure to sunlight. In 1885, the mountain was renamed after a 14…………… It took 15…………years to finish the project. |
Questions 16 -20
Label the map below.
Write the correct letter, A-E, next to questions 16-20.
16…………….information centre
17……………refreshment centre
18…………gift shop
19………….workshop
20………visitor centre
SECTION 3 :
QUESTIONS 21-30
Show Notepad
Questions 21-25
Choose the correct letter, A, B or C.
21 Why does the student want to study Tourism?
- Agood future
- Bgood pay
- Cparents’ will
22 What kind of skill will the student gain in the course?
- Atime-management
- Bfinancial planning
- Cnote-taking
23 The student has the ability of
- Aindependence
- Bcommunication
- Ccoping well with statistics.
24 The teacher believes that the industry of tourism is
- Ashrinking
- Bseeing a bright future.
- Cgrowing popular.
25 How does the student compare the university course with polytechnics?
- AThere are summer schools.
- BThe course is structured in modules.
- CThe price is reasonable.
Questions 26-30
What feature do the speakers identify for each of the following courses?
Choose FIVE answers from the box and write the correct letters, A-G, next to questions 26-30.
| Features | |
| A | limited value |
| B | useful |
| C | relevant to career |
| D | flexible admission |
| E | intensive |
| F | improving leadership |
| G | self-control and time management |
Courses
26…………..Travel and Business
27……………Japanese
28…………….Medical Care
29…………….Computer
30………………Public Relations
Â
 SECTION 4 :
QUESTIONS 31-40
Questions 31-40
Complete the notes below.
Write NO MORE THAN TWO WORDS for each answer.
| Company Outsourcing
Case study – TCP Technologies: •    Manager: Manjeet Khanna •    Main target: to create a 31…………….environment Grading for staff: •    Every month grades are published on an 32…………….. •    The cultural openness increased the quantity of incoming contracted opportunities. •    The cultural openness improved the level of 33……………..of the company. •    The increased rate of staff satisfaction has led to growth of 32% in the 34……….. Recent interview: •    A company is not one entity comprised of components, but a living organism composed of cells. •    Manjeet’s motto is 35……………… Benefits of management style: •    The rate of staff turnover has been reduced. •    A 36……………..can be from any other company. •    Grades are not used for 37……………… Features of managing style: •    Personally, the manager wrote emails to respond to the complaints. •    The complaint form known as a 38…………………has access to all employees online. •    The manager can receive any complaints concerning air conditioning, food quality and 39……………….entitlement. •    A 40…………..on the anonymous complaint was introduced in the new system. |
[expand title=”Click here for Answers”]
[/expand]