You have just arrived in a foreign country on a business trip. You faced a problem at the airport.
| You have just arrived in a foreign country on a business trip. You faced a problem at the airport. Write a letter to the airport manager regarding the problem you had. In your letter – identify yourself and state your flight number, – explain what problem you had at the airport, – suggest an improvement that should be made to the airport to prevent the problem. |
Dear Sir or Madam,
My name is Rajesh Mehta, and I arrived yesterday on Flight BA 476 from London to Paris. I am writing to bring to your attention a problem I experienced at the airport upon my arrival.
After disembarking, I proceeded to the baggage claim area where I had to wait for nearly two hours before my suitcase finally appeared on the carousel. During this time, there were no clear announcements or updates provided regarding the delay, and many passengers, including myself, became increasingly anxious. This not only disrupted my business schedule but also caused unnecessary stress after a long journey.
I believe the situation could be improved by implementing a more efficient baggage-handling system and, more importantly, by keeping passengers better informed through regular announcements or electronic display boards. Prompt communication would greatly reduce frustration and allow travelers to make alternative arrangements if required.
I hope you will take my feedback into consideration so that future passengers can enjoy a smoother and more organized experience at your airport.
Yours faithfully,
Rajesh Mehta